HyperAura – Terms & Conditions
Last Updated: 25 October 2023
Governing Email: info@thehyperaura.com
1. Definitions
- “Services”: Web/app development, SEO, graphic design, AI automation.
- “Client Materials”: Logos, content, or data provided by the client.
2. Engagement Process
- Proposal: A signed Statement of Work (SOW) outlines all deliverables, timelines, and costs.
- Revisions: Includes 2 free rounds of revisions. Additional changes billed at $95/hour.
3. Client Obligations
- Provide feedback within 5 business days to avoid project delays.
- Ensure all Client Materials are copyright-compliant.
4. Financial Terms
- Deposit: 50% upfront for projects over $2,000.
- Payment Methods:
- Stripe: 3% processing fee
- Bank Transfer: no fee
- Late Payments: 1.5% monthly interest + suspension of services.
5. Intellectual Property
- Pre-Payment: HyperAura owns all drafts and initial work.
- Post-Payment: Client receives full rights, excluding proprietary tools.
6. Confidentiality
- NDAs apply to all shared business strategies.
- Data is stored on GDPR-compliant servers (AWS Canada/US).
7. Liability & Warranty
- Warranty: 90-day bug-fixing support for websites.
- Limitation of Liability: Maximum liability limited to the last 3 months’ fees paid.
8. Termination
- By Client: 30-day notice required; all paid work will be delivered.
- By HyperAura: Immediate termination for non-payment or harassment.
9. International Compliance
- Taxes: Client is responsible for local VAT obligations.
Example: EU clients handle reverse charge. - Disputes: Arbitration under Qatar Financial Centre (QFC) rules.
10. Force Majeure
Delays caused by the following are not the responsibility of HyperAura:
- Cyberattacks
- Sanctions
- Natural disasters
- Other events beyond reasonable control
